Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in identifying exceptional candidates for the most sought-after career opportunities across the continent.
Job Overview
We are currently searching for a dedicated professional to join our team in a Spanish Speaking Customer Service Agent position in Greece. This is an exciting opportunity to launch your career in the Customer Support Services industry while enjoying a Mediterranean lifestyle, supported by our comprehensive relocation package for those pursuing the best jobs in Greece.
Key Responsibilities
• Deliver exceptional omnichannel support to clients within the fast-paced Customer Support Services industry
• Resolve customer inquiries via phone, email, and live chat with a focus on high-quality service
• Maintain accurate customer records and update database information in accordance with company protocols
• Troubleshoot technical or account-related issues, ensuring a seamless experience for all Spanish-speaking users
• Collaborate with international teams to meet performance metrics and quality assurance standards
• Participate in ongoing training to stay updated on the latest service methodologies in the Customer Support Services sector
• Represent our premium brand with professionalism, empathy, and efficiency in every interaction
Requirements
Spanish Speaking Customer Service Agent
Benefits
What We Offer
• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus for top achievers
• Fully Paid Training programs to ensure your success in the Customer Support Services field
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay)
• An excellent opportunity to be part of
📌 Spanish Speaking Customer Service Agent (España)
🏢 Mercier Consultancy MD
📍 España
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