About Dr.You
Dr. You is a Madrid-based wellbeing company created to help people understand themselves better and feel better in their everyday lives.
Our flagship store in Justicia brings together a carefully curated selection of supplements, skincare, wellbeing products and tools designed to support both physical and emotional wellbeing. Dr. You is more than a retail space. It is a place for discovery, conversation, events and experiences, with a growing community at the heart of what we do.
We are now looking for a Client Advisor to join our team and play a key role in the continued growth of our store.
About the Role
This is a highly client-facing and commercial retail role.
We are looking for someone who genuinely enjoys selling, connecting with people and creating an exceptional experience from the moment a client walks through the door.
You will take the time to understand each client's needs, confidently recommend the right products and help turn their visit into a meaningful and personalised experience.
You will develop strong knowledge of our brands and products so that you can advise clients with credibility and confidence.
You will also be responsible for the commercial performance of the store, working towards sales objectives and identifying opportunities to increase conversion, average spend and client loyalty.
What you'll be doing
• Welcoming clients and creating a warm, attentive and highly personalised experience.
• Understanding clients' needs and recommending relevant products and solutions.
• Driving sales and actively contributing towards store targets and commercial objectives.
• Building lasting relationships with clients and encouraging repeat visits.
• Developing an excellent understanding of our products, brands and wider wellbeing philosophy.
• Sharing product knowledge in a clear, accessible and engaging way.
• Maintaining high standards across the store and ensuring the space always reflects the Dr. You brand.
• Supporting day-t
📌 Client Advisor (Madrid)
🏢 Dr.You
📍 Madrid