About FCM

FCM is more than a integral travel management company with 24/7 support in 100+ countries. We’re a movement, 6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving, we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM, where different happens.

About The Opportunity

We're looking for a Senior Business Analyst to define and answer the right questions that will help us shape and drive our Reshopping program. Reshopping continuously monitors booked hotel reservations and air itineraries and secures better rates and fares on behalf of some of the world's largest corporate travel programs. Scaling it globally means committing to a series of consequential decisions regarding the target market, our customers’ needs, and which parts of the capability we build ourselves versus source from a partner.





Your job is to go and get the understanding and evidence — from our markets, our customers, and the vendor landscape — and to set out what you find clearly. Your findings sit at the centre of every major call we make on Reshopping: which markets, which partners, and what we build ourselves. You will work directly with the Program Leader and Product Managers, and you will be in the room when those decisions are made.

You will report to the Program Leader, Reshopping, and work across both hotel and air.

Location

This role can be based in one of our major offices in Barcelona or London. Fully remote may be considered for the right applicant.

Key Responsibilities

• Investigate and document the specifics of our reshopping offering in each of our markets — the operational, regulatory, invoicing, and supplier differences that determine what is possible where.

• Research customer and prospect needs across large-market and SME programs, so th

📌 Senior Business Analyst Reshopping (Barcelona)
🏢 Flight Centre
📍 Barcelona