Job Description:

Job Title: Service Operations Specialist 2

Department: Field Operations

Reports To: Field Operations Manager

Location: Pamplona

Job Summary:

The Service Operations Specialist II supports the End-to-End process and independently coordinates technical and operational activities across project execution, commissioning, warranty, and after-sales phases for utility-scale solar projects. The role is intended for experienced field professionals who can manage daily site operations, lead commissioning work, resolve complex technical issues, and provide cross-functional support to Project Management, Field Operations, Warranty, and After Sales.

Key Responsibilities:

Project Execution and Site Support

• Coordinate daily site activities with customers, contractors, Project Management, and assigned field resources.
• Monitor and support installation and commissioning progress against approved milestones, identify deviations, and drive or recommend corrective actions within the assigned scope.
• Develop site-support strategies, technician work plans, resource needs,



and execution priorities for assigned projects.
• Verify compliance with approved drawings, installation manuals, commissioning procedures, quality requirements, and contracted service scope.
• Lead site-readiness assessments, mechanical-completion reviews, punch-list management, and technical handover preparation.
• Provide concise daily or weekly reporting on progress, risks, constraints, decisions, and required actions.

Commissioning and Technical Support

• Lead cold and hot commissioning activities, functional validation, and technical acceptance within assigned authority.
• Serve as a technical escalation point for mechanical, electrical, control-system, installation, and operational issues.
• Provide advanced remote and on-site troubleshooting and coordinate specialist support when needed.
• Define plant functionalities and operating requirements with customers before commissioning a

📌 Service Operations Specialist II – Pamplona, Spain
🏢 Array Technologies
📍 Pamplona