At ASTEK Iberia, we are looking for an experienced Business Analyst to join a leading client in the airline and aviation industry, contributing to innovative digital solutions within a large-scale customer service and digital transformation environment.Define and document business requirements, tasks, and product evolutions.Maintain and manage the product backlog, ensuring alignment with business objectives.Prioritise requirements and tasks based on business value and stakeholder needs.Define clear acceptance criteria to support successful delivery.Coordinate and support cross-functional teams throughout the product lifecycle.Provide a general vision of product evolution and ensure consistency across initiatives.Collaborate with technical and business stakeholders to translate business needs into actionable requirements.Who are you?Proven experience as a Business Analyst in large-scale projects and Agile environments.Strong affinity with digital Front-end and API-based solutions.Ability to understand and analyse Architectural Decision Records (ADRs), flow charts,



and network diagrams.Experience working with backlog management and requirement prioritisation.Hands-on experience with Jira (Trackspace & Docspace) and Miro.Good understanding of Agile frameworks, particularly SAFe methodology.Strong communication and stakeholder management skills.Experience coordinating multidisciplinary teams and facilitating collaboration.Familiarity with Cognigy and Genesys environments.Very good command of English, both written and spoken.Nice to have:Knowledge of standard login and authentication solutions.Knowledge of CRM ecosystems and SAMBA landscape.Experience in the airline, aviation, travel, or customer service industry.Exposure to system integrations and API-driven architectures.Who are we?Since 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Valencia, Basque Country, Andalusia, Galicia, etc.).Founded in France in

📌 Senior Business Analyst (Barcelona)
🏢 Astek
📍 Barcelona