Experteer Overview As Email u0026amp; Lifecycle Operations Manager, you own the end-to-end lifecycle program across email, in-product experiences, SMS, and sales sequences to deliver cohesive journeys. You will build processes, infrastructure, and cross-team workflows, turning unstructured activity into repeatable, measurable projects. This role blends operations with hands-on execution, focusing on deliverability, data health, and impact on conversions and revenue. You’ll collaborate across teams to optimize campaigns, enable data-driven decisions, and leverage AI for efficiency. This is a build-and-fix role with clear ownership of outcomes.Compensaciones / Incentivos
- Own the end-to-end email and lifecycle program (workflows, data, deliverability)
- Design and implement cross-channel journeys (email, Pendo in-product, SMS, sales sequences) for cohesive customer experience
- Lead campaign intake and delivery process across content, design, and ops teams
- Build and manage complex HubSpot workflows (triggers, segmentation, QA)
- Maintain deliverability and database health (mailability, bounce hygiene, sender reputation, re-permissioning)
- Partner with BI to measure engagement and downstream revenue impact
- Utilize AI and automation to speed up,



scale, and standardize processes
- Proactively identify opportunities to improve conversions, extend reach, and grow the marketable-contact baseResponsabilidades
- Deep HubSpot expertise (admin-level preferred) including workflows, lists, properties, subscription types, reporting
- Operations mindset with process design and tooling focus
- Ability to spot opportunities and convert them into impactful projects
- Holistic, cross-channel thinking for unified customer journeys
- Strong communication and stakeholder management; proactive risk signaling
- Business acumen and work ethic; ownership of delivery end to end
- Campaign operations experience with cross-functional coordination
- Solid knowledge of email deliverability, mailability, and CRM integrations (Salesforce, enrichment, validation)
- Working knowledge of privacy laws (GDPR required; CAN-SPAM a plus)
- Lifecycle marketing expertise (onboarding, nurture, re-engagement, win-back)
- B2B SaaS marketing experience
- English proficiency with 3+ years professional experience in English-speaking settingsRequisitos principales
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📌 Email & Lifecycle Operations Manager (Barcelona)
🏢 Guesty
📍 Barcelona