Job Overview
We are currently seeking dedicated professionals to join our client's team in Athens for a Spanish Speaking Customer Service Agent position in Greece. This role is a unique opportunity to grow within the thriving customer support services industry, offering a perfect blend of professional development, competitive compensation, and the vibrant Mediterranean lifestyle.
Key Responsibilities
- Provide high-quality technical or general support to customers via phone, email, and chat
- Ensure customer satisfaction by resolving inquiries efficiently and maintaining high service standards
- Represent the client brand professionally in all interactions within the customer support services sector
- Maintain accurate records of customer interactions and service documentation in the CRM system
- Collaborate with international team members to share insights and improve service workflows
- Identify opportunities to provide value-added services during customer interactions
- Stay updated on product or service knowledge to provide precise and helpful information to end-users

Requirements




- Native or fluent Spanish (spoken and written)
- Valid EU passport (mandatory)
- Strong communication and interpersonal skills suited for the customer support services industry
- Ability to work effectively in an on-site office environment in Athens
- Comfortable navigating digital tools and customer relationship management software
- A proactive attitude and a desire to excel in a fast-paced professional setting

Benefits
What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Relocation support and a warm welcome to your new life in Greece
- And Much More..

Life in Greece
Embracing jobs in Greece offers an unparalleled quality of life, where ancient history meets a modern, vibrant social culture. As you settle

📌 Spanish Speaking Customer Service Agent (Jaén)
🏢 Mercier Consultancy MD
📍 Jaén