16 oct
|
F. Hoffmann-La Roche
|
San Cugat del Vallés
16 oct
F. Hoffmann-La Roche
San Cugat del Vallés
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The Position
Engineer (m/f/d) for General Technical Support & Instrument Training - pre-analytical instruments - cobas pro, cobas 8100, RDA Hardware We are the GCS Solution Project Team and Deployment Team: We are a team focusing on our upcoming portfolio in the Core Lab environment and bringing our experiences in the development of our new laboratory instruments and Software. In addition deployment on customer sites plays an important role for us and the worldwide support and training of our postanalytic instruments.
We are looking for a Senior Specialist with an Roche hardware automation and analytical units experience and strong customer focus, who provides input in the creation of requirements, concepts and a strong support for our customers during the first pilots with focus on cobas ultra hardware. Also knowledge transfer for our colleagues in the Core Lab organization will be key. As a new team member you will work in our international project team and help us to shape the future for our customers. As part of a global training & support organization you will mentor future specialists and support our customers internationally. If needed you will be onsite with our customers. We have built our team on trust and customer orientation.
After the launch of the product you will ensure ongoing product support for our systems. You will be responsible for training (from design to implementation) and technical support for different target groups such as Roche Service Representatives, Regional Customer Support Agents, F
📌 Senior Specialist for Solution Project Team (San Cugat del Vallés)
🏢 F. Hoffmann-La Roche
📍 San Cugat del Vallés