16 oct
|
Cross Border Talents
|
Málaga
16 oct
Cross Border Talents
Málaga
Role:
Finnish-speaking Fashion Support Consultant Location:
Malaga, Spain - On-site Start Date:
1 November, 2026
Compensation & Benefits
Salary 21.000 euros gross/year + up to 3.000 euros gross/year in bonus
Full-time 39 hours/week permanent contract: rotating schedule Monday - Sunday, between 08:00 - 19:00
Central location in Benalmadena
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Relocation Support Receive up to 500€ as a bonus to cover your relocation expenses. This amount will be included in your payroll during your first or second full month.
About the Role
Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.
Log call details onto call management systems and provide response and resolution within SLA.
Maintain service and product knowledge and expertise associated with applications specific to individual customers.
Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
Understand and comply with administrative duties
Requirements
Proficient or bilingual in Finnish with an advanced level of English or Spanish
Have excellent communication skills and adaptability
Have customer care skills – ability to listen to and understand the customers' need
EU passport or valid Spanish Residence Card
Availability to work
rotating shifts , including weekends when required
#J-18808-Ljbffr
📌 Finnish-speaking Fashion Support Consultant (Málaga)
🏢 Cross Border Talents
📍 Málaga