Software Engineer, Customer Ops (Barcelona)

Software Engineer, Customer Ops (Barcelona)

16 oct
|
Spendesk
|
Barcelona

16 oct

Spendesk

Barcelona

Experteer Overview As a Product-minded Software Engineer in the Customer Ops squad, you own end-to-end features that improve the customer onboarding, lifecycle, and operating workflows. You collaborate closely with Product and Design to turn customer and operational needs into reliable, scalable solutions. You will work across backend services, APIs, and user-facing interfaces to enhance both customer experiences and internal tools. This role offers impact across onboarding, billing, and notifications, with opportunities to automate and streamline cross-system processes.Compensaciones / Ventajas
- Build and refine customer setup and onboarding workflows
- Develop features for the customer lifecycle (billing, cashback, feature management, notifications)
- Design reliable integrations with third-party providers and internal services
- Work with APIs, webhooks, and asynchronous workflows across multiple systems
- Contribute to operational tooling, demo environments and workflow automation
- Create self-service capabilities to boost efficiency for customers and internal teams
- Solve cross-service consistency, retry, failure handling and data synchronization challenges




- Collaborate with Product and Design to translate customer needs into effective solutions
- Own features from discovery to production, monitoring and continuous improvement
- Contribute to quality, maintainability, and usability of squad systems
- Use AI-assisted development tools responsibly in daily workflowResponsabilidades
- Fluency in English (written and spoken)
- ≥3 years of professional software development experience
- Strong TypeScript skills with experience in Node.Js and/or React
- Experience building and maintaining production features
- Solid engineering fundamentals: testing, code quality, maintainable design
- Ability to take ownership of features and collaborate with Product and Design
- Strong product mindset and interest in solving customer and operational problems
- Willingness to engage in technical discussions and grow toward broader ownershipRequisitos principales
- Flexible on-site and remote policy
- Latest Apple equipment
- Moka.Care for wellbeing
- Office snacks
- Health insurance (location-specific)
- Wellness allowances

📌 Software Engineer, Customer Ops (Barcelona)
🏢 Spendesk
📍 Barcelona

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