Experteer Overview As IT On-Site Team Leader LATAM, you will guide the regional on-site IT support across LATAM to ensure reliable, user-focused services. You collaborate with site leadership and global IT to align with standards while driving continuous improvement in manufacturing and distribution environments. You will manage a distributed team, handle incident resolution, and support governance initiatives. This role offers impact through shaping regional IT service delivery and supporting Essity’s mission of well-being.Compensaciones / Incentivos
- Lead and develop a distributed On-Site IT Support team across LATAM.
- Ensure SLAs, incident targets, and service delivery standards are met.
- Oversee end-user services, hardware, connectivity, and network-related support.
- Collaborate with site leadership, stakeholders, and global IT to address operational needs and drive improvements.
- Support global IT initiatives, processes, and governance.




- Participate in resolution of critical incidents and complex technical issues.
- Coordinate on-call support and ensure business continuity across locations.
- Occasionally travel to regional sites and global meetings.Responsabilidades
- Bachelor in Computer Science (or related field);
- ≥3 years of experienceleading technical or IT support teams;
- Experience in manufacturing or industrial IT operations;
- Knowledge of IT infrastructure, end-user support, workplace technologies, and IT service management;
- Experience managing budgets and technology investments;
- Strong leadership, communication, and stakeholder management skills;
- Results-driven in fast-paced environments;
- Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint;
- Fluent in English and Spanish (written and spoken);
- Willingness to travel up to 30%.Requisitos principales
-

📌 It On-Site Team Leader Latam (Sahagún)
🏢 Essity
📍 Sahagún