16 oct
|
Lucanet
|
Madrid
Lucanet in Madrid is seeking a Head of Customer Support to transform the function into an AI-first, automation-driven team delivering fast, accurate, and caring help at scale. You will own the vision, roadmap, and results across t NPS, SLA adherence, and incident management. You'll partner with Product, Engineering, and Success teams across time zones and languages to build a high-performing general support organization and to ensure customer voices shape the roadmap. #J-18808-Ljbffr
📌 Head of ai-driven global support (Madrid)
🏢 Lucanet
📍 Madrid