Customer Service Representative (French - Speaking) - On Site AM03Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.Job DescriptionWant to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Experience The Power Of a Game-changing CareerIf you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What You Will Do In This RoleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour QualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.



Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix Is a Great Match If YouAre proficient or bilingual in French and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers’ needCan take ownership of, and progress calls to resolution or to escalte call to resolutionDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.What’s In It For YouFull-time 39 hours/week permanent contract: Monday to Friday, 09:00 - 18:00Salary 19.623.9 euros gross/year + up to 2,400 euros gross/year in bonusOpportunity to work from Barcelona Malaga or Valencia officeFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xhfqzwm All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.#J-18808-Ljbffr

📌 Barcelona Fashion Customer Care Specialist (Bilingual) (Eixample)
🏢 Concentrix
📍 Eixample