Position: Business Systems Analyst
Location: Gava
Job Type: Full-time. Hybrid

How You’ll Make an Impact

As a Business Systems Analyst you will help keep the Gava site ERP platform (EKON) and related business processes stable, secure and aligned with business needs. You will connect business users, IT teams and external partners while building the knowledge and documentation needed for sustainable support. In this role, you will:
- Provide day-to-day functional support to EKON users, investigate incidents and coordinate resolution with integral IT and vendors.
- Gather and document business needs, translate them into clear functional requirements and assess impacts on processes, data, controls and integrations.
- Coordinate and perform functional testing for fixes, enhancements, upgrades and migrations, confirming that solutions meet agreed requirements.
- Support user access, master data, functional settings, application controls and audit activities in coordination with the relevant owners.
- Maintain clear process, system and support documentation.




- Coordinate stakeholders and vendors, communicating progress, risks, impacts and decisions related to EKON initiatives.
- Identify opportunities to simplify, standardize, automate and digitize business processes, and contribute to local and corporate projects.

Required Qualifications that Enable Your Success
- Degree in Computer Science, Engineering, Information Systems, Business Administration with a technology focus, or equivalent relevant professional experience may be considered.
- Experience in business process analysis and working with ERP systems.
- Ability to work effectively with cross-functional teams and external vendors.
- Fluent spoken and written Spanish and English.
- Strong analytical, problem-solving, communication and interpersonal skills.

Preferred Qualifications that Drive You Forward
- Experience supporting ERP system implementations, upgrades, migrations or continuous-improvement projects.
- Wor

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