Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where your problem-solving skills can shine? We are excited to offer an opportunity to join the direct customer service team in the beautiful town of Sant Cugat, Spain.

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.

You will be the first point of contact for customers, providing support and solutions to ensure their satisfaction and loyalty. If you are a proactive, empathetic, and communicative individual with a commitment to excellence, we would love to hear from you.

Your responsibilities and impact working as a Customer Service Expert will be:

Support of new/existing customers

Close cooperation with the sales, application engineers as well as the engineering department

Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration

Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service,



dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders

Complaint management CRM

Support of sales promotion activities (promotion, campaign, end of quarter) Digital document management and filing according to standardized, predefined criteria

Responsibility for customer satisfaction in general (SLI) Skills, qualifications and interests you need to succeed in this role:

Very good ability to express yourself in Hungarian on a native level and German C1 or Native German only

At least 3 years of professional experience in customer service

Completed commercial or technical education

Enjoy dealing with people and have a feeling for their needs

Structured work xbhjioe style as well as ambition and optimism

Strong cooperation and communication skills, negotiation skills

High degree of resilience and sense of responsibility

Enjoy continuous training (SAP, IT, product knowledge) Good MS Office skills and ideally experience with CRM systems

Knowledge of SAP, CRM, PLM and lead generation in the B2B area would be an advantage

What's in it for you?30K - 31K yearly gross base salary

Lunch Ticket COBEE

ADESLAS – Additional health insurance

Office located in Sant Cugat del Vallès (25 Minutes by train from Plaza Catalunya) Hybrid work model

Apply now!

📌 German Speaking Customer Support - €30.000 - €31.000 A Year (Cataluña)
🏢 Blu Selection Recruitment Agency
📍 Cataluña