Overview

As a Business Systems Analyst in the Go-To-Market domain, you will shape how CRM and marketing tech drive revenue. You partner with Sales and Marketing to capture functional and non-functional requirements and translate them into actionable user stories. You lead process documentation, to-be visuals, and a Center of Excellence for BSA practices, ensuring scalable, end-to-end solutions. In this role you engage with stakeholders across the GTM tech stack to deliver valuable improvements and maintain clear decision-making and risk visibility. Join Dynatrace to help scale and optimize GTM processes in a fast-moving, data-driven environment.

Compensaciones / Incentivos

competitive compensation culture of excellence work with leading cloud providers and partners opportunity to work with Dynatrace Intelligence cross-functional collaboration

Responsabilidades

Create, document,



and present current and future state business processes Formalize functional and non-functional requirements as user stories with acceptance criteria Influence stakeholders with industry best practices and end-to-end thinking Maintain backlog in collaboration with Product Owners Serve as primary liaison to delivery teams in an Agile Scrum process Collaborate with the integration team as process SME for GTM tech stack Document decisions, risks, and maintain visibility to Product Owners and stakeholders Develop and enforce BSA standards to establish a Center of Excellence

Requisitos principales

Salesforce (Sales Cloud) experience Familiarity with Salesforce ecosystem and integrations (e.g., Outreach, Gong, Clari, ZoomInfo) preferred Marketing automation experience, Marketo preferred Extensive experience documenting processes and gathering requirements Strong understanding of Agile Scrum and SDLC JIRA experience (user story writing) Ability to elicit requirements and navigate conflicting stakeholder needs Familiarity with vendor assessment and integrations across the GTM tech stack Organized with attention to detail and accuracy Excellent communication and stakeholder management excellent communication stakeholder management documentation discipline Salesforce Sales Cloud Marketo

📌 Sr Business Systems Analyst - SuccessFactors (Barcelona)
🏢 Dynatrace
📍 Barcelona