Experteer Overview In this role you partner with Gartner’s clients to secure measurable outcomes by leveraging research, experts, tools, and insights.

You will manage a client portfolio, build senior-level relationships, and drive ongoing value delivery across the client lifecycle.

Your work focuses on understanding priorities, enabling strategic adoption of Gartner services, and ensuring strong retention through proactive value realization.

This opportunity places you at the intersection of advisory excellence, executive engagement, and cross-functional collaboration to impact business outcomes.

Compensaciones / Ventajas• Manage a portfolio of Gartner clients and act as a strategic partner throughout the lifecycle• Develop deep understanding of client priorities, initiatives, and challenges• Build trusted relationships with stakeholders from C-level to functional leaders• Recommend strategies to maximize value from Gartner’s research and advisory offerings• Drive engagement, value realization, and utilization of Gartner services• Conduct regular business reviews focused on outcomes, priorities,



and opportunities• Leverage insights and engagement data to identify risks and growth opportunities• Collaborate with internal Gartner teams to deliver exceptional client experiences• Contribute to client retention through consultative partnership and measurable value delivery

Responsabilidades• Fluency in English at a professional business level• Fluency in Spanish, French, Arabic, Dutch, German, Italian, Norwegian, or Swedish• 4+ years of relevant experience in customer success, account management, consulting, advisory, or similar roles• Strong executive communication and stakeholder management skills• Demonstrated ability to influence, prioritize, and solve complex business challenges• Strong analytical and consultative problem-solving capabilities

Requisitos principales• world-class benefits• hybrid work environment• competitive compensation• disproportionate rewards for top performers• career growth and internal mobility• inclusive culture

📌 Client Success Manager (Barcelona)
🏢 Gartner
📍 Barcelona