Experteer Overview In this role you support client solutions within SLAs, focusing on configuration, installations, and break/fix activities.
You will grow toward professional certifications while expanding your business knowledge.
You collaborate with cross-functional teams to resolve technical issues and document standard procedures.
This position offers hands-on problem solving with opportunities to lead on related technologies and presentations.
You’ll contribute to a culture that values learning and client service.
Compensaciones / Incentivos• Owns substantial portions of installations and break/fix incidents of low to medium complexity• Takes responsibility for problem resolution and troubleshooting throughout the project lifecycle• Escalates complex problems to relevant third parties• Assists with documenting standard operating procedures for installations and fixes during ops handover• Compiles and maintains project administration (time capture and stakeholder feedback)• Conducts elementary presentations within the customer's organization• Takes leadership from senior resources on relevant technologies according to specialization and best practice• Performs other related tasks as required
Responsabilidades• Developing project and administration abilities• Understanding of technical design principles and compute layers• Ability to understand project and administration processes• Strong learning orientation• Good verbal communication skills• Client service orientation• Hands-on proactive approach• Knowledge of security concepts and application• Ability to configure/manage security controls (SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots)• Knowledge of log collection mechanisms (Syslog, log files, DB API)• Security architecture knowledge• ETL concepts and data processing at scale with Terraform• Cloud services experience (AWS, Azure, or GCP)• Web service protocols and frameworks for high availability and auto-scaling• Programming knowledge (Java, Python, Type
Script/Java
Script, R, .NET, Power
Shell)• Serverless development• Analytical skills and effective communication• Problem solving with industry-standard practices• Authentication and authorization controls in securing data and systems• Event Driven Development and asynchronous operations• Fundamentals of project execution during installations and assignments• Security technologies and managed services concepts
Requisitos principales• Hybrid Working
📌 Senior Associate Security Technical Services Systems Integration Specialist (Barcelona)
🏢 Ntt Data
📍 Barcelona
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