Job Req ID: 30041

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented integral expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This position provides direct customer support through live chat, email, and other support channels for Supermicro eStore customers. The role is responsible for ensuring a positive user experience and high levels of customer satisfaction. Strong communication skills—both written and verbal—are essential.

Supermicro offers robust, high-performance server system solutions, and its eCommerce platform is designed to highlight these products along with key components and support.



The Supermicro eStore serves as a primary destination for learning about the company’s innovations and purchasing products online.

We are seeking talented, patient, and customer-focused individuals to join the eStore team.

Essential Duties and Responsibilities:

• Supports Supermicro eStore system, including live chat, email, or any customer support to Supermicro eStore customers

• Acts as the product expert, with deep technical understanding, engaging with both the product support team and programming team to provide correct product solutions/configurations to customers

• Builds strong relationships with internal product teams, aligns strategy and bring product to life with optimized system configuration support

• Aligns product offering with target customer segment, considering market trends and competitive landscape

• Identify requirements and support implementation of eStore system

• Coordinates Sup

📌 eCommerce Solution Specialist (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva