About the job

Join Allianz Technology and help shape how we keep our technology landscape stable, resilient and ready for the future.

As anIT Stability Operational Excellence Analyst, you will work at the intersection ofIT operations, data analytics and AI-driven automation, helping us improve the reliability and quality of our infrastructure services at scale.

You will turn operational data into meaningful insights, identify opportunities to prevent incidents and reduce risk, and explore howAI and automation can make our IT operations smarter and more efficient. Working alongside technical teams, vendors and stakeholders, you will have the opportunity to contribute to initiatives with direct and visible impact across the organization.

If you enjoy connecting data, technology and continuous improvement to solve real operational challenges, this could be a great next step for you.

What you do
- Contribute to theIT stability roadmap, supporting initiatives that improve change quality, service resilience and operational risk management.




- Monitor and analyze infrastructure and service performance to identify trends, risks and potential issues before they impact operations.
- Support theincident, problem and change management lifecycle, coordinating resolution, root cause analysis and preventive actions across technical teams.
- Usedata analytics to uncover patterns and improvement opportunities, build meaningful KPIs and translate operational insights into concrete actions.
- Identify and help implementAI and automation opportunities that improve monitoring, incident resolution, change delivery and overall service efficiency.
- Drivecontinuous service improvement, optimizing processes and reducing manual effort across IT operations.
- Manage improvement initiatives end-to-end, coordinating scope, milestones, dependencies and stakeholders to ensure successful delivery.
- Communicate insights, service performance and improvement initiatives clearly to both technical

📌 IT Stability (Barcelona)
🏢 Allianz
📍 Barcelona