Pre-Sales Engineer - IoT Telematics

About the role

We are looking for an
Pre-Sales Engineer - IoT Telematics
to join the newly established
Teltonika office in Madrid
and
support the growth of our Spanish business.

This is a hands-on technical customer support role focused on helping customers, partners and internal sales teams successfully understand, implement and use
Teltonika Telematics products
.

The person will work closely with
the local
Sales Group Manager, Sales Executive,
Spain CEO
,
HQ technical support, R&D; and product teams.

Teltonika’s Telematics business unit develops and manufactures advanced GPS tracking and IoT solutions for fleet management, logistics, transport, car sharing, construction, agriculture, security and many other industries.
Our solutions help companies improve visibility, efficiency, safety and control over their mobile assets.

This opportunity is idóneo for a technically curious and customer-oriented engineer
who enjoys solving problems, working with connected devices and supporting customers in real business use cases.





In this role, you will
- Provide technical support to customers, partners, integrators and the local sales team regarding Teltonika Telematics products.
- Work with Teltonika GNSS tracking devices and related technologies such as Bluetooth, CANbus, RS232/RS485, 1-Wire and mobile connectivity.
- Help customers understand how to use Teltonika devices within their fleet management, mobility, logistics or IoT solutions.
- Troubleshoot technical issues related to device configuration, connectivity, firmware, integrations, installation or customer use cases.
- Manage customer technical requests through ticketing systems, online meetings, calls, chats or direct customer interactions.
- Support the local sales team in technical discussions, product demonstrations and customer meetings.
- Prepare and deliver basic technical training for customers, partners and internal colleagues.
- Prepare technical documentation, FAQs,

📌 Pre-Sales Engineer (Madrid)
🏢 Teltonika
📍 Madrid