About the Role

We are looking for an experienced Digital Account Manager – Client Services to manage end-to-end digital advertising campaigns across a multi-platform digital portfolio, including streaming services, websites, mobile applications, and social media platforms. The idóneo candidate will have strong expertise in digital media planning, campaign management, ad operations, digital video, Connected TV (CTV), and programmatic advertising. The candidate will collaborate with Sales teams, advertisers, agencies, and internal stakeholders to develop effective media plans, ensure seamless campaign execution, maximize revenue delivery, and provide exceptional client service. The role also requires functional leadership, mentoring team members, resolving complex campaign challenges, and driving operational efficiencies across the EMEA region.

Responsibilities
- Provide pre-sale guidance, technical requirements, and strategic planning for advertising opportunities across TWDC’s on and off-platform digital portfolio




- Work with Sales and buyers to build and revise media plans that maximize revenue and meet client objectives
- Responsible for the collection, quality control review, and implementation of assets to ensure a timely and accurate campaign launch
- Compile screen shots, provide reporting, execute creative swaps, and field all other client requests during campaign lifecycle
- Collaborate with Specialized Ops and Sales teams to troubleshoot and execute campaigns
- Identify, track, and analyse key metrics to optimize campaign performance
- Ensure full delivery of contracted revenue across your book of business
- Work with Finance and Accounting teams to ensure accurate invoicing and revenue tracking
- Assist with client retention by delivering the highest standard of service during pre, mid, and post-campaign support phases
- Serve as a subject matter expert for digital video, CTV, and programmatic advertising, providing strategic consultation, performance ins

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