Lexroom
is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today
more than 20,000 legal professionals
across
Italy, Spain, Germany, France, and Bulgaria
rely on
Lexroom
.
We're backed by $73M
from Left Lane Capital, Base10 Partners, and Eurazeo, and
we're a team of around 300 builders
who move fast, say things straight, and own each outcome.

Our next goal? Become Europe's most-used legal product.
Why
Lexroom
?
- Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
- Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
- Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At
Lexroom
, we leave buzzwords behind. Here, you’ll build something that lasts:
a trusted platform, a strong reputation, a new standard for the legal world.
Your Key Responsibilities




- Own the full Spanish customer portfolio from handover to renewal, with a clear goal: keep every customer (retention first) and grow each account through proactive upsell and uplift.
- Run a proactive, commercial CS motion. You do not wait for customers to call. You call them, spot the opportunity in every conversation, and bring it home.
- Be the single point of contact for Spanish customers, from onboarding and product expertise to support requests, gathering feedback and feeding it back to Product and Marketing.
- Adapt the Italian playbook to Spain, importing what works and localizing it for the Spanish market.
- Own your numbers: build dashboards, monitor KPIs, and report on the health and growth of your portfolio.

What You’ll Bring
- 1 to 3 years in Customer Success or account management, ideally at a SaaS, tech, or software company. Exposure to legal or professional-services customers is a plus.
- A commercial mindset. You see every customer touch as a chance to

📌 Account Manager | SMB | Spanish Market (Madrid)
🏢 Lexroom
📍 Madrid