Spanish Speaking Customer Experts for messaging app
Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO sector, we pride ourselves on providing comprehensive support to candidates seeking life-changing career opportunities in global hubs.
Job Overview
We are currently hiring for a Spanish Speaking Customer Experts for messaging app position in Greece, offering a unique chance to join the fast-paced social media industry. If you are looking for top-tier jobs in Greece that combine professional growth with an exceptional lifestyle, this is the perfect role for you.
Key Responsibilities
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- Provide high‑quality support to users of a leading integral messaging app within the social media ecosystem
- Resolve technical and account‑related inquiries via chat, email, and social media channels
- Ensure all interactions reflect the premium brand voice of our social media industry partner
- Maintain high levels of customer satisfaction by providing efficient and empathetic solutions
- Stay updated on new platform features and policy updates within the social media landscape
- Collaborate with internal teams to flag trends and improve the overall user experience
- Adhere to strict data privacy and security guidelines inherent to the social media industry
Requirements
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- Native or fluent Spanish (spoken and written)
- Valid EU passport (mandatory)
- Advanced English proficiency to communicate effectively in an international team
- Strong interest in the social media industry and modern messaging technologies
- Excellent communication and problem‑solving skills, perfect for Spanish‑speaking jobs
- Previous experience in customer service is