Description The Assistant General Manager is responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, he/she oversees the inventory and ordering of food and supplies, optimization of profits and the satisfaction of guests during their dining experience.

The Assistant

Manager reports to the General Manager.

Responsibilities

Commit to passionately, intensely, uncompromisingly humble hospitality and high-quality guest experience

Oversee and manage all areas of the restaurant and make final decisions on matters of importance to the guest experience

Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness

Able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to problems

Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs

Maintain the restaurant image, including restaurant cleanliness, proper uniforms, appearance and atmospheric standards

Ensure a safe working and guest environment to reduce the risk of injury and accidents

Complete accident reports promptly in the event that a guest or employee is injured

Run successfully high-volume stores

Help to create the systems, structure, and tools to support growth





Has an entrepreneurial spirit-bring ideas and a point of view to the table, not just an ability to execute what are told to do

Possess leadership skills- an ability to teach, coach and develop a large team, understanding that their success is your success.

Interview hourly employees: direct hiring, supervision, development and termination of employees

Ensure positive guest service in all areas

Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

Share our love of great food and drinks

Skills

Mindful to guest needs, strong sense of urgency that can respond quickly

Eager to learn and grow with an expanding concept

Self-disciplined, proactive, leadership ability and outgoing

Ability to handle interruptions and distractions without losing focus on details

Exceptional organizational and time management skills

Effective communicator one-on-one or in front of large groups

Knowledge of computers (MS Word, Excel)

Working Conditions

Hours may vary if manager must fill in for his/her colleagues or if emergencies arise

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion

Work with hot, cold, and hazardous equipment

Operate phones, computers, copiers, and other office equipment

Education/Experience

2-3 years’ of practical restaurant experience preferred

BA/BS degree in hotel/restaurant management is desirable

📌 Assistant General Manager-Boston (Madrid)
🏢 Barcelona Wine Bar
📍 Madrid