Bring innovation to life

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Your role

- Processing incoming orders, quote requests, and customer inquiries
- Monitoring product availability, clarifying and tracking delivery dates
- Preparing transport documents and accompanying papers for special transports from Schaan/FL
- Creating invoices and credit notes
- Preparing and coordinating the shipment of trade fair and course materials
- Updating delivery conditions
- Clarifying shipping methods
- Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters
- Actively supporting the field service
- Working closely with logistics, warehouse, and planning departments
- Providing operational support to internal departments such as product management, key account management, customer care management, academy, R&D;
- Pre- and post-processing of promotions, trade fairs, and events
- Personally supporting sales at trade fairs and events, if required

Your profile

- Completed vocational education in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent experience).




- 2–4 years of experience in order processing, logistics coordination, or customer service.
- Experience with ERP systems (e.g., SAP) and proficiency in MS Office applications.
- Strong understanding of order management and shipping processes.
- Knowledge of transport documentation and international shipping regulations.
- Ability to create invoices, credit notes, and manage delivery conditions.
- Familiarity with trade fair and event logistics is an advantage.
- Good English and German communication skills (C1 minimun)
- Strong interpersonal skills
- Strong organizational and time-management abilities.
- Detail-oriented with high accuracy in documentation and data entry.
- Ability to work collaboratively across multiple departments.
- Willingness to travel occasionally for trade fairs and events.

What We Offer

- A integral, purpose-driven company with 3,700 employees.
- A culture of innovation and collaboration.
- Learning and development tailored to your growth.
- Attractive benefits.

📌 Customer Service (Alcobendas)
🏢 Ivoclar EMEA
📍 Alcobendas