Field Service Specialist (Madrid)

Field Service Specialist (Madrid)

16 oct
|
Taylor Hopkinson
|
Madrid

16 oct

Taylor Hopkinson

Madrid

From TaylorHopkinson we are seeking for a Field Service Engineer for a general industrial company specialized in advanced battery technologies for industry.

Its Energy Storage

Systems (ESS) division focuses on supporting the growing global demand for energy storage and enabling the transition toward renewable energy.

Role Overview

Installation & commissioning of lithium-ion energy storage systems (containerized solutions) across EMEA and occasionally worldwide

Operation & maintenance support for existing lithium-ion products

Key Responsibilities

Analyze and understand customer applications

Adapt system configurations (battery solutions, power systems, electrical infrastructure) to customer needs

Ensure proper conditions of use and maintenance on‑site

Support customers and demonstrate solution reliability compared to competitors

Troubleshoot and resolve technical issues in coordination with engineering teams

Provide remote monitoring and diagnostics support

Train local partners and subcontractors on maintenance procedures

Support bidding processes with field expertise

Continuously develop product and market knowledge





Contribute to defining service strategies and best practices

Ensure safety, reliability, and operational standards are implemented on‑site

Knowledge sharing & documentation: Contribute to technical documentation (manuals, tools, diagnostic systems)

Deliver training sessions to customers and partners

Field Service Activities

Service interventions

System testing and validation

Troubleshooting and repairs

Component replacement

Training delivery

Ensure compliance with corporate safety policies

Monitor and improve customer satisfaction

Profile

Engineering background (electrical, energy, electronics, automation, or similar)

Field experience, including outdoor and international environments

Knowledge of battery systems and applications

Strong understanding of electrical systems

Certifications (Required)

Health & safety training (construction-related, minimum 20 hours)

Advanced safety certification (minimum 60 hours + additional specialization training)

📌 Field Service Specialist (Madrid)
🏢 Taylor Hopkinson
📍 Madrid

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