The role will be responsible for supervising and coordinating communications services provided by external vendors and telecommunications carriers leading technology projects and managing the budget of the area. The position will act as the liaison between functional teams service providers telecommunications carriers security teams and technical teams ensuring service quality SLA compliance technological evolution of the communications landscape and the successful execution of strategic projects. This is not intended to be a hands-on operational administration role although a strong technical understanding of enterprise networking telecommunications connectivity unified communications and network security environments is required.

Roles IT Service Management Supervise and coordinate enterprise communications services delivered by external providers including LAN WAN SD-WAN Wi-Fi Internet connectivity remote access voice and unified communications. Ensure service quality operational stability network availability and compliance with agreed SLAs and KPIs. Act as the main coordination point for critical incidents escalations planned maintenance capacity issues and service improvements ensuring business continuity and alignment with company expectations.

Vendor Management

Manage relationships with telecommunications carriers network technology partners and outsourcing providers ensuring proper service delivery contractual compliance and continuous improvement. Coordinate operational and strategic follow-up meetings evaluate vendor performance and support supplier selection contract renewals connectivity sourcing and service optimization initiatives.

Project Leadership

Lead communications connectivity and network transformation projects from planning to execution ensuring delivery within scope timeline budget and quality standards. Coordinate internal stakeholders telecom carriers and external technology partners manage dependencies risks and priorities and ensure the successful transition of projects into operational support.





Budget Financial Management

Prepare monitor and control the communications budget including operational expenses telecom services maintenance and support contracts circuits subscriptions and project-related costs. Identify opportunities for consolidation optimization and cost efficiency while supporting financial planning and investment decisions.

Governance Technology Strategy

Define and evolve the companys enterprise communications and connectivity strategy supporting network modernization standardization cloud connectivity cybersecurity resilience and business continuity initiatives. Ensure that services and projects comply with corporate policies technical standards architecture principles and governance frameworks.

Communications Network Security

Ensure the security and compliance of enterprise communications environments by promoting and enforcing cybersecurity best practices corporate policies and security standards. Coordinate with internal security teams and external providers to identify and mitigate network risks support remediation initiatives ensure appropriate segmentation secure remote access traffic protection and controlled connectivity and contribute to maintaining a secure and resilient communications landscape.

Important Pharma

Company with Global HQ in Barcelona International projects Required Studies Computer Bachelor degree or related field Additional training in IT service (ITIL) or project management (PMO) is a plus.Other specialized knowledge Certification/Training in project management (nice to have) Certification/Training in Project Management (nice to have)



ITIL certification (nice to have) Knowledge of cloud and infrastructure service management models Knowledge of outsourcing and vendor managementLanguages Fluent in English and Spanish (written and spoken) Professional experience At least 5 years of experience in a similar position. Extensive experience in Infrastructure and Cloud service management.

Experience in on-premises to cloud migrations. Extensive experience coordinating external IT service providers.

Experience leading infrastructure or cloud-related projects.

Experience managing budgets and operational costs.

Experience in regulated environments and Quality assurance methodologies (nice to have).

Technical Knowledge

Strong understanding of enterprise communications environments including LAN WAN SD-WAN routing switching Wi-Fi Internet connectivity VPN and remote access DNS/DHCP/IP addressing network monitoring voice unified communications cloud connectivity network security and managed network services.

Vendor Service Management

Ability to coordinate telecommunications carriers network integrators and outsourcing providers monitor SLA/KPI compliance manage escalations and ensure service quality availability capacity and continuous improvement.

Communication Skills

Strong communication and stakeholder management skills with the ability to explain technical concepts to non-technical audiences and management teams.

Important

Pharma company with Integral HQ in Barcelona.

Competitive Fixed Salary Annual Performance

Bonus 10 of the gross annual salary Private Health Insurance Life Accident Insurance Working Model Hybrid Work Arrangement Up to 50 remote working per month Flexible Working Hours Early Finish on Fridays 330 PM Additional Benefits Subsidized Canteen Free On-site Parking Holiday Time Off Holidays established under the applicable collective agreement 2 additional personal leave days Holy Week holidays Christmas week holidays Selected bridge days throughout the year

📌 IT Communications and Network PM (Barcelona)
🏢 Michael Page
📍 Barcelona