Spanish Speaking Customer Experts for messaging app About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO sector, we pride ourselves on providing comprehensive support to candidates seeking life-changing career opportunities in global hubs. Job Overview We are currently hiring for a Spanish Speaking Customer Experts for messaging app position in Greece, offering a unique chance to join the fast-paced social media industry. If you are looking for top-tier jobs in Greece that combine professional growth with an exceptional lifestyle, this is the perfect role for you. Key Responsibilities * Provide high‑quality support to users of a leading general messaging app within the social media ecosystem * Resolve technical and account‑related inquiries via chat, email,



and social media channels * Ensure all interactions reflect the premium brand voice of our social media industry partner * Maintain high levels of customer satisfaction by providing efficient and empathetic solutions * Stay updated on new platform features and policy updates within the social media landscape * Collaborate with internal teams to flag trends and improve the overall user experience * Adhere to strict data privacy and security guidelines inherent to the social media industry Requirements * Native or fluent Spanish (spoken and written) * Valid EU passport (mandatory) * Advanced English proficiency to communicate effectively in an international team * Strong interest in the social media industry and modern messaging technologies * Excellent communication and problem‑solving skills, perfect for Spanish‑speaking jobs * Previous experience in customer service is an asset, but not mandatory Benefits What We Offer * Competitive Monthly Salary * Fully Paid Training * Health Insurance * Fully Paid Relocation Package (flight, transfer, hotel) * Mo

📌 Spanish Speaking Customer Experts for messaging app (Comunidad Valenciana)
🏢 Mercier Consultancy MD
📍 Comunidad Valenciana