Dutch Speaking Customer Agent About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations in the Customer Support Services sector. As a trusted partner for global enterprises, we provide professional excellence and streamlined career transitions for candidates seeking high-impact roles across Europe. Job Overview We are currently seeking a motivated professional for a Dutch Speaking Customer Agent position in Bulgaria, offering an exceptional opportunity to advance your career within the Customer Support Services industry. This role is adecuado for those seeking prestigious Dutch-speaking jobs abroad while enjoying a seamless relocation experience in a vibrant European hub. Key Responsibilities * Deliver premium customer assistance via phone, email, and chat for a global client base in the Customer Support Services sector. * Resolve complex inquiries with precision while maintaining the highest standards of service excellence. * Act as a brand ambassador,



ensuring consistent communication quality in your native Dutch language. * Document all customer interactions accurately within the internal database to ensure optimal case tracking. * Collaborate with international teams to refine support processes and improve customer satisfaction metrics. * Adapt to evolving product knowledge and service requirements in a fast-paced, modern work environment. * Participate in performance-driven initiatives to consistently meet and exceed operational KPIs. * Native or fluent Dutch (spoken and written) is mandatory for this role. * Valid EU passport (mandatory). * Strong proficiency in English to collaborate within our international corporate structure. * Proven experience in Customer Support Services or a similar client-facing role is highly desirable. * Excellent interpersonal skills and a genuine passion for solving customer challenges. * Ability to relocate to Bul

📌 Dutch Speaking Customer Agent (España)
🏢 Mercier Consultancy Group
📍 España