Overview
Moncler is currently looking for a
Barcelona - Paseo de Gracia
As a Client Advisor Manager you proactively lead successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience. You are accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.
Overview
Moncler is currently looking for a Full-Time Client Advisor Manager to join the team of our boutique in Barcelona - Paseo de Gracia As a Client Advisor Manager you proactively lead successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience. You are accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.
Your Impact
BUSINESS
Sales
Engage with customers, understand their needs, recommend products, and drive transactions to increase revenue and ensure satisfaction.
Product Knowledge
Understand product features, benefits,



and applications to enhance sales and client experience.
KPI Management
Set, track, and optimize key performance indicators to measure and improve business effectiveness.
CLIENT
Clienteling
Build and maintain strong, personalized client relationships through attentive service and tailored recommendations to foster loyalty.
After-sales
Deliver excellent client service by handling returns, exchanges, and warranty claims while addressing feedback and promoting additional sales.
Client Experience
Provide exceptional service, promptly address concerns, offer personalized assistance, and maintain a welcoming atmosphere.
Client Development
Develop and execute the store’s client strategy, upgrading current clients, expanding the client base, and achieving long‑term clienteling goals.
PROCEDURES
System & Processes
Implement, maintain, and optimize store operations for seamless business workflows.
STORE IMAGE
Windows and Display
C

📌 Client Advisor Manager (Barcelona)
🏢 Moncler
📍 Barcelona