Amazon Operations is seeking an Escalation Specialist for the Amazon Maintenance Operations Centre (AMOC) to monitor alarm systems, dispatch local vendors, assist site personnel, and document case outcomes. The role requires quick problem solving, strong research skills, and exceptional customer service with ownership of each case.
AMOC provides 24/7 monitoring, escalation management, vendor dispatch, and documentation for multiple Amazon units.
📌 AMOC 24/7 Escalation Lead (Barcelona)
🏢 ALDAMOVIL CAR SERVICE
📍 Barcelona
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