Are you passionate about first-class patient care, seamless clinic organization, and clear communication? At mySkin in Bendinat, Mallorca, we are looking for a dedicated Patient Manager to join our practice on a full-time basis. Our modern, international clinic brings together three specialized physicians focusing on dermatology, laser medicine, and aesthetic treatments. If you are seeking a stable, year-round role in an inspiring medical environment on the island and want to become a valued, long-term team member, we would love to hear from you.
In your everyday role as Patient Manager, you serve as the central point of contact for our international clientele. Your responsibilities include:
- Welcoming, checking in, and checking out patients with a warm and professional attitude
- Coordinating and managing appointments efficiently across all communication channels
- Planning and scheduling individual treatments as well as comprehensive treatment series
- Overseeing patient communication and organizing medical briefing and consent documents
- Handling billing, invoice management,
and day-to-day administrative support
- Maintaining digital patient files, databases, and CRM systems accurately
- Providing knowledgeable advice on our skincare products and handling product sales
- Working closely in daily collaboration with our doctors and specialized medical staff
To succeed in this multilingual environment, you bring strong interpersonal skills, attention to detail, and a genuine interest in dermatology and medical aesthetics. You should meet the following requirements:
- Excellent proficiency in German, English, and Spanish (fluency in all three languages is a mandatory requirement)
- An existing residency on Mallorca, along with a valid NIE and a Spanish social security number
- Strong computer literacy and confidence in using modern digital tools and applications
- Outstanding oral and written communication skills to interact comfortably with patients and colleague