Omega CRM Consulting is looking for a Systems Operations Specialist that would like to collaborate with one of the top general pharmaceutical companies. The Systems Operations Specialist will be responsible for the Operational Excellence of a group of systems/applications, performing the standard operational tasks to keep the system compliant with ISI standards. Tasks include, but are not limited to: * Coordinating and scheduling backup/recovery & Performing Disaster Recovery testing * Access & identity monitoring * Coordinating (but not performing) server and database patches * Small enhancements/configuration changes to software * Coordinating software management * Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure) * Collecting & Processing Demands from Business Users * Performing Incident & Problem Management * Performing Change Management * Working with IT Infrastructure to remediate, replace,



migrate or decommission legacy systems or infrastructure items * Coordinating System Archiving * Coordinating the onboarding of systems from functional areas to the EOC * Overseeing Knowledge transfer, Shadowing, Reverse Shadowing during the transition of systems from the functional areas to the EOC * Communicating system transition results back to the EOC reporting team Skills: * Must be customer oriented * Must be well organized and methodical * Must have excellent communication skills both written & verbal * Must be able to work successfully on a team * Must have Excellent English speaking, reading & writing skills * Other languages such as German, Japanese, Mandarin, Spanish a plus * Must be able to present information effectively * Must have demonstrated understanding and experience with Infrastructure topics such as databases, servers, cloud systems, networking etc. * A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification * Working knowledge of: * Data transformation and

📌 System Operations Specialist (Aragón)
🏢 Omega CRM, A Merkle
📍 Aragón