Solutions Architects / Engineers collaborate with internal teams to design and implement enterprise-level solutions for TransPerfect’s international portfolio of clients using the GlobalLink suite of products.

Draft project plans containing the implementation details and timelines, including risk analysis

Ensure the deadlines of the implementation timeline are met

Coordinate with the clients´ internal teams while overseeing GlobalLink product implementation

Execute and verify the configuration tasks in GlobalLink tools based on client requirements

Act as the primary technical point of contact and point of technical escalation for clients

Assist the support team with any client configuration issues

Be involved in the life cycle of GlobalLink products by working closely with the Product Management team, reporting client technical issues and requesting new functionalities for products based on direct client exposure

Become the spokesperson of the team for one or more of our products if desired

Coordinate the installation, set-up and upgrade of GlobalLink connectors with internal teams and client system integrators





Assist clients with the coordination of GlobalLink connectors upgrades

Create custom reports for clients in MySQL

Mentor new team members as needed

Prepare trainings and procedures to contribute to the continuous improvement of the team's work

Contribute to internal projects

Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Minimum Bachelor’s degree or its equivalent

Excellent written and verbal English communication skills

Strong interpersonal skills

Effective time and project management skills

Excellent problem solving and analytical skills

Collaborative attitude

Good documentation skills

Bonus: Good knowledge of Language Technology including CAT Tools, Translation Environments, Translation Portals, Localization Tools, Machine Translation, Post-Editing and Terminology and Translation Memory Tools

Bonus: Knowledge of Veeva document management solutions

Bonus: Knowledge of CMS / PIM systems

📌 Solutions Architect / Engineer (Madrid)
🏢 Transperfect
📍 Madrid