David Kennedy Recruitment is working with a specialist golf club rental company that helps travelling golfers enjoy their holidays without transporting their own equipment, and is seeking to onboard an Operations & Customer Service Coordinator to join their team in Palma de Mallorca. This is a varied, hands-on position combining golf equipment preparation, rental coordination, customer service and local logistics, with full ownership of the day-to-day operation on the island. Position: Operations & Customer Service Coordinator Location: Palma de Mallorca, Spain Model: On-site Employment type: B2B contract DUTIES AND RESPONSIBILITIES: * Clean, inspect and prepare complete golf club sets for each rental booking * Check every set contains the correct clubs, bags and accessories and is presented to a high standard * Coordinate and carry out equipment deliveries and collections at agreed customer locations * Manage reservations, scheduling, stock availability and equipment returns * Respond professionally to customer enquiries, calls and emails, resolving issues promptly * Track golf sets,



identify missing or damaged equipment and maintain accurate records * Take ownership of the daily workflow, ensuring all orders are ready and delivered on time * Help improve operational efficiency and the overall customer experience REQUIREMENTS: * Excellent spoken and written English * Strong organisational and time-management skills * Practical, hands-on approach, happy to clean, handle and transport golf equipment * Confident dealing with customers and coordinating multiple daily bookings * Good computer skills, including email and booking systems * Reliable, punctual and comfortable working independently * Full driving licence * Based in Palma de Mallorca or within reasonable commuting distance * Versátil during busy golfing and holiday periods * Comfortable working as a self-employed contractor, invoicing for services Advantages * Spanish language skills * Knowledge of golf equip

📌 Operations & Customer Service Coordinator – Golf Club Rentals (Islas Baleares)
🏢 David Kennedy Recruitment
📍 Islas Baleares