About Us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer‑led products, and we’re always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ About The Role We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision‑making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross‑functional collaboration. Key Responsibilities * Monitor, analyze, and report on key billing and support performance indicators and emerging trends. * Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery. * Apply statistical methods to project scenarios,



assess “what‑if” outcomes, and anticipate financial risks. * Run A/B tests and experiments to evaluate billing and support strategies. * Collaborate with cross‑functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk‑mitigation goals. * Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics. * Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies. * Document analyses, workflows, and data logic to ensure clarity and consistency. Qualifications * Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field. * Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support. * Strong SQL skills. * Experience with popular BI tools such as Tableau, Looker, or sim

📌 Billing Data Analyst (Marbella)
🏢 Ruby Labs
📍 Marbella