Polish Speaking Player Support Specialist Job Overview We are currently sourcing passionate gamers for a Polish Speaking Player Support Specialist position in Bulgaria. This role is designed for individuals who thrive in fast-paced gaming environments and are dedicated to providing world-class support to players, ensuring an elite experience within the general Esports community. Key Responsibilities * Provide high-quality technical and account support to Polish-speaking players via live chat, email, and ticketing systems. * Represent major gaming titles with professionalism, serving as the primary point of contact for the user base. * Troubleshoot in-game issues, payment concerns, and account security queries specific to the Esports ecosystem. * Engage with the gaming community to foster positive sentiment and loyalty toward the brand. * Collaborate with internal teams to elevate critical bugs or systemic issues found within gaming platforms. * Maintain comprehensive knowledge of gaming trends and platform updates to provide accurate, real-time assistance.



* Contribute to internal performance metrics, ensuring top-tier service levels and satisfaction scores. * Native or fluent Polish (spoken and written) is mandatory for this role. * Valid EU passport or a valid work permit for Bulgaria. * Proven passion for the Gaming & Esports industry and familiarity with current gaming trends. * Strong problem-solving skills and a customer-centric mindset suitable for high-pressure support environments. * Excellent communication skills in English to ensure seamless internal reporting. * Ability to relocate to Sofia for this on-site Polish Speaking Player Support Specialist position in Bulgaria. What We Offer * Competitive Monthly Salary with a transparent career growth path. * Fully Paid Training on industry-leading CRM tools and support protocols. * Comprehensive Health Insurance and additional wellness benefits. * Fully Paid Relocation Package (flight, transfer, hotel) for a st

📌 Polish Speaking Player Support Specialist (Valencia)
🏢 Mercier Consultancy Group
📍 Valencia