At Mercier Consultancy Group, we believe that professional success is built on human connection. We act as a bridge for talented individuals seeking meaningful roles within the international customer engagement sector. Our mission is to match motivated candidates with prestigious integral firms, fostering environments where both your skills and your personal well-being can truly flourish.
Position Summary
We are thrilled to present a unique opportunity for Spain-based Dutch speakers to elevate their career by relocating for a Dutch Speaking Customer Service Agent role in Greece. This position is crafted for those who value professional development as much as they value the chance to experience a new culture. Joining our team in Greece means embarking on a rewarding journey within a dynamic industry, surrounded by a supportive community of international professionals.
Daily Duties and Responsibilities
- Utilize your Dutch language skills to provide top-tier assistance across various digital and voice channels.
- Participate in regular workshops to refine your communication approach and keep your product knowledge sharp.
- Manage incoming inquiries by diagnosing technical obstacles and providing clear, efficient resolutions.
- Document every client interaction accurately to maintain our high standards of service.
- Partner with internal departments to share customer insights and escalate complex situations when necessary.
- Consistently hit individual and group KPIs to help the wider team reach its strategic targets.
- Represent the company as the primary point of contact, ensuring every user feels valued and understood.
Candidate Profile
- Exceptional proficiency in Dutch, both in verbal and written forms, is a strict requirement.
- You must hold a valid EU passport to secure your employment and transition to Greece.
- A natural problem-solver with a knack for operating effectively in fast-moving environments.
- Comfortable navigating standard digital platforms and computer-based ticketing systems.
- Prior experience working in contact centers or client-facing roles is highly valued.
- An enthusiastic personality with a genuine dedication to delivering high-quality customer experiences.
Incentives and Compensation
- Full-scale relocation support: we cover your flight, arrange your airport pick-up, and provide initial hotel housing.
- A dedicated Relocation Concierge team to manage your move, housing search, and administrative paperwork.
- A competitive monthly salary supplemented by 2 additional salaries per year (13th and 14th months).
- Regular performance bonuses as a token of appreciation for your hard work.
- Comprehensive medical insurance and well-being perks.
- Professional training provided at no cost, specifically tailored to your success as a Dutch Speaking Customer Service Agent in Greece.
- An invitation to join a premier community of multilingual professionals working in the heart of the Mediterranean.
- Many additional exclusive benefits...
The Experience of Living in Greece
Greece is a captivating destination that offers a stellar quality of life, defined by its historic landscapes and over 300 days of sunshine annually. Those who move here for work find that the local pace of life creates an ideal work-life balance, allowing plenty of time to enjoy the coastline and social scenes during your downtime.
Our relocation experts are here to ensure your transition to Greece is stress-free and exciting. From the moment you arrive, you will have the support needed to settle into your new home, enjoy the renowned Mediterranean diet, and embrace a vibrant new lifestyle as part of this role.
Get Started
If you are eager to advance your professional path through an international adventure, we invite you to connect with us. Simply hit "Apply Now" to share your profile with the team at Mercier Consultancy Group. We are excited to review your application and discuss your future.
📌 Dutch Speaking Customer Service Agent – Work Remote In Greece (España)
🏢 Mercier Consultancy
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.