Technical Support Engineer (Madrid)

Technical Support Engineer (Madrid)

16 oct
|
CMA Small Systems
|
Madrid

16 oct

CMA Small Systems

Madrid

Providing technical support and maintenance for payment and securities depository system projects

Configuring, setting up, and installing systems

Troubleshooting issues by analyzing application and system software logs (Oracle DBMS, Windows, Linux, UNIX)

Preparing installation packages for delivered software (releases, release notes, RPM)

Updating and preparing software installation documentation

Collaborating with testing, business analysis, and development teams

Actively participating in the implementation of new systems at all stages (installation, training, testing)

WHAT WE EXPECT FROM THE CANDIDATE

Experience and knowledge

Experience in customer support for application systems, including working with Service Desk tools, understanding ITIL principles, and prioritizing tasks

Experience in the banking sector would be an advantage

Understanding of the key principles and concepts of the securities market (knowledge of relevant terminology in English would be an additional advantage)

Basic knowledge of computer networks

Experience with various operating systems: Windows Server, Linux (RHEL, CentOS, Oracle Linux),



and Solaris

Experience administering Windows Server, Linux, and Solaris

Knowledge of scripting languages (Bash, Batch, PowerShell)

Experience with Git

Experience with SQL, including writing and analyzing CRUD queries and analyzing query execution plans

Hands-on experience with Docker and microservices

Understanding of REST/gRPC, messaging queues, retries/timeouts, and basic fault-tolerance principles

Experience with data replication tools (Oracle Data Guard, Oracle GoldenGate) is desirable

Experience with Oracle RAC is desirable

Experience with Jira, Confluence, SVN, VMware, PL/SQL Developer, and similar tools would be an advantage

WHAT WE OFFER

Fully remote work from anywhere in the world

Versátil start of the working day, taking GMT-3/-4 time zones into account

New corporate equipment

Continuous development of professional skills and personal competencies A clear and efficient onboarding process with support from an engaged mentor

📌 Technical Support Engineer (Madrid)
🏢 CMA Small Systems
📍 Madrid

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