Romanian Speaking Player Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading organizations across Europe. We specialize in placing professionals into high-impact roles, ensuring that both our candidates and clients thrive within the dynamic landscape of integral business. Job Overview We are currently scouting for a talented individual to fill the Romanian Speaking Player Support Specialist position in Bulgaria for a major player in the Gaming & Esports sector. This is an exceptional opportunity to launch a career in one of the most exciting, fast-paced industries while enjoying a fully supported relocation experience. Key Responsibilities * Provide high-quality support to gaming community members via live chat, email, and tickets in Romanian. * Assist players with technical troubleshooting, account management, and in-game transaction inquiries. * Stay updated on the latest industry trends within Gaming & Esports to provide expert-level guidance.



* Collaborate with internal teams to elevate complex technical bugs or community issues. * Ensure all interactions reflect the premium brand voice of our Gaming & Esports client. * Maintain a deep understanding of game mechanics, patches, and tournament events to assist the user base effectively. * Contribute to the continuous improvement of the support knowledge base through player feedback. * Native or fluent Romanian (spoken and written) skills are mandatory for this role. * Valid EU passport (mandatory for employment in Bulgaria). * A genuine passion for Gaming & Esports and familiarity with modern gaming platforms. * Excellent communication skills with a customer-centric mindset. * Ability to thrive in a multicultural, on-site office environment in Sofia, Bulgaria. * Previous experience in customer service or community management is highly advantageous. What We Offer * Competitive Monthly Salar

📌 Romanian Speaking Player Support Specialist (Huelva)
🏢 Mercier Consultancy Group
📍 Huelva