Damiani is one of Italy's most prestigious luxury jewelry Houses, renowned worldwide for its exceptional craftsmanship, timeless elegance, and excellence in fine jewelry. We are looking for a passionate and experienced Sales Advisor to join our boutique at Galería Canalejas, Madrid, delivering an outstanding luxury experience to an international clientele.
Key Responsibilities
• Deliver an exceptional and personalized client experience, ensuring the highest standards of luxury service.
• Develop strong relationships with local and international clients through proactive clienteling and CRM activities.
• Achieve and exceed individual and boutique sales targets and KPI objectives.
• Present and sell Damiani's Fine Jewelry and Luxury Timepieces, sharing the Maison's heritage, craftsmanship, and product expertise.
• Identify clients' needs and provide tailored recommendations to create memorable shopping experiences.
• Support after-sales service and follow-up to ensure long-term client satisfaction and loyalty.
• Maintain the boutique's visual merchandising standards and ensure products are presented according to the Maison's guidelines.
• Contribute to inventory management, stock organization, and operational excellence.
• Work collaboratively with the boutique team to achieve business goals and uphold Damiani's values and image.
Profile
• Minimum 3–5 years' experience in Luxury Retail, preferably within Fine Jewelry, High-End Watches, or Luxury Fashion.
• Proven track record of achieving sales targets and delivering outstanding customer service.
• Strong clienteling skills with the ability to build long-lasting relationships with high-net-worth and international clients.
• Passion for luxury, craftsmanship, and exceptional service.
• Excellent interpersonal, communication, and negotiation skills.
• Professional appearance with impeccable etiquette and atten
📌 Sales Advisor (Madrid)
🏢 DAMIANI Group
📍 Madrid
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