Italian Speaking Customer Service Agent For Scalable Capital About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading integral enterprises. We pride ourselves on delivering white-glove service to our candidates while facilitating long-term career growth in the most dynamic international markets. Job Overview We are currently seeking a professional to fill the Italian Speaking Customer Service Agent For Scalable Capital position in Greece. This is a unique opportunity to join the innovative banking industry and provide high-quality support to clients within a fast-paced fintech environment, contributing to one of the most exciting Italian-speaking jobs currently available in Europe. Key Responsibilities * Deliver exceptional customer support to Scalable Capital users regarding banking inquiries and investment account management. * Maintain high standards of professionalism while navigating complex banking regulations and security protocols.



* Assist clients with onboarding, document verification, and transactional queries with precision and empathy. * Act as a brand ambassador for the banking sector by providing clear, accurate, and helpful information to Italian-speaking customers. * Collaborate with cross-functional teams to resolve technical or financial issues reported by end-users. * Contribute to the continuous improvement of customer experience metrics by providing constructive feedback to management. * Handle sensitive financial data with the utmost confidentiality and in full compliance with GDPR and banking security standards. * Native or fluent Italian (spoken and written). * Valid EU passport (mandatory). * Strong interest in the banking and fintech sectors, with a proactive approach to learning financial products. * Exceptional verbal and written communication skills suitable for high-level banking correspondence. * Ability to work on-site in

📌 Italian Speaking Customer Service For Scalable Capital (Comunidad de Madrid)
🏢 Mercier Consultancy Group
📍 Comunidad de Madrid