Swedish Speaking Support SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class opportunities across the European BPO landscape. We pride ourselves on our boutique approach to recruitment, ensuring that every candidate finds a perfect match within our network of prestigious clients offering rewarding careers. Job Overview We are currently seeking a motivated professional for a Swedish Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity for individuals looking to advance their career in the Customer Support Services industry while enjoying a fully supported international relocation to a vibrant European capital. Key Responsibilities * Deliver exceptional customer service via phone, email, and chat for Swedish-speaking clientele. * Resolve complex inquiries, ensuring high levels of customer satisfaction within the Customer Support Services sector. * Maintain accurate records of all customer interactions in the CRM database.



* Collaborate with international team members to optimize service delivery processes. * Stay updated on product knowledge to provide precise and professional technical or general support. * Act as a brand ambassador, upholding the highest standards of professional communication in Swedish. * Contribute to team goals by achieving key performance indicators consistently. * Native or fluent Swedish (spoken and written). * Valid EU passport (mandatory). * Excellent communication skills and a passion for the Customer Support Services industry. * Ability to relocate to Sofia for this on-site Swedish Speaking Support Specialist position in Bulgaria. * Strong problem-solving abilities and a customer-centric mindset. * Basic proficiency in English to collaborate within our multinational environment. What We Offer * Competitive Monthly Salary. * Fully Paid Training to ensure your success in the role. * Comprehe

📌 Swedish Speaking Support Specialist (Santiago de Compostela)
🏢 Mercier Consultancy Group
📍 Santiago de Compostela