lastminute.com is seeking a CS Transformation & Implementation Specialist to lead cross-functional changes across our customer service platform. You will own discovery, design target workflows, and deliver AI-enabled automations while aligning with IT, Product, and Operations.
Fluency in English and Zendesk experience are required. You will work remotely from Spain (or Portugal/Romania as applicable) with limited travel, joining a integral Product Customer Service team to modernize back-office
📌 Remote CS Transformation (Madrid)
🏢 Tech Sales Jobs
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.