Comprehensive medical, insurance, and social security coverage

Strong learning and development plans for your career growth

Easy-to-access location with direct public transport links

Flexible working arrangements

Coaching and mentoring from experts in your field

Join a global company, winner of hundreds of industry awards Top reasons to work with TDCX

Comprehensive medical, insurance, and social security coverage

Versátil working arrangements

Coaching and mentoring from experts in your field

Join a global company, winner of hundreds of industry awards

Your mission will be to provide exceptional customer care and support to care organizations to ensure tens of thousands of people experience the freedom and peace of mind they deserve.

-Handle customer support phone calls from care organizations using the medicine dispensing robots and the connecting administrative system (Telecare system). Provide high-quality assistance to customers with their various questions related to (for instance) using and refilling robots, handling alarms, and operating the Telecare system.





-Remote corrections and other alarms in the background system. These remote corrections are generated and handled 24/7 to ensure smooth uninterrupted service for our customers and end users.

-Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field, or relevant experience.

Passion to create excellent customer experience.

Attention to detail and technical orientation (to solve remote corrections).

Previous customer service experience is an advantage.

Excellent verbal and written communication skills in English and the language of supporting market.

Valid EU passport/Working Visa

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across variou

📌 Praca zdalna (Barcelona)
🏢 Tdcx
📍 Barcelona