Job TitleAccount Manager - (German speaking) - Hybrid - HR03DescriptionThe Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.Experience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.As an Account Manager on site in Valencia you will be part of our team of game-changers who are powering the brands of the future.Career growth and personal development; This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training,



cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this roleAchieving specific sales targets and maximizing sale opportunities on each and every callUse non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needsMaintain broad knowledge of products, pricing, promotions, and proceduresEnsure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)Greet customers in a courteous, friendly, and professional manner using agreed upon proceduresListen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customerClarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customerPrepare complete and accurate work including

📌 Account Manager (Madrid)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Madrid