As a Collections Specialist, you will perform any task related to maximizing collections and minimizing bad debt risk.Key Responsibilities- Reviewing open accounts for collection efforts- Conduct collection calls to collect Accounts Receivables- Mail correspondence to customers to encourage payment of overdue receivables- Negotiate customer disputes to resolution and documents root cause- Develop relationships with internal/external customers- Maintain accurate collection files- Identify issues attributing to account delinquency and discuss them with the Credit Manager- Review and monitor assigned accounts and all applicable collection reports- Provide timely follow-up on payment arrangements- Participate in process improvement projects, and support other management directives as prescribedQualifications- Be native in French, high level of English and good level of Spanish- Effective business writing and professional communication skills- Demonstrated effective customer service skills, preferably 1-2 years' experience in collections,
including interaction with a large customer base- Strong communication, problem solving and analytical skills- Accounts Receivable knowledge/experience is a plus- Detail oriented- Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Checks- Assertive and able to negotiate with business sales reps and interface with senior management- Self-starter, able to work individuallyComo trabalhamos:Na PPG, reunimos equipes para acelerar a colaboração e o desenvolvimento de carreira, com trabalho presencial de segunda a quinta-feira e a oportunidade de trabalhar remotamente nas Sextas-feiras, sendo Flexível. Os horários podem variar conforme o local.Sobre nós: PPG: PROTEGEMOS E EMBELEZAMOS O MUNDO®Por meio da liderança em inovação, sustentabilidade e cor, a PPG ajuda clientes dos mercados industrial, de transporte, produtos de consumo e construção, ass