Customer Representative (French-speaking) - Onsite - MS01Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Representative in Barcelona onsite, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.As a Customer Representative on our team,



you will:Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demandsTake incoming calls from boutiques and shops and resolve demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are proficient or bilingual in French plus an advanced level of EnglishHave good disposition to work in a customer service environmentHave customer care skills - ability to listen to and understand the customers' needCan take ownersh

📌 Customer Representative (Barcelona)
🏢 Concentrix
📍 Barcelona