Join Excis – A Integral Leader in IT Support & Infrastructure ServicesAt Excis, we deliver world-class IT support solutions to enterprise clients across the globe. With operations in 190+ countries, 6,000+ engineers, and 200+ enterprise clients, we are committed to innovation, collaboration, and exceptional customer service.We're looking for a Field Service Engineer (Desktop Support) to join our team in Barcelona, Spain. If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, we'd love to hear from youWhy Join Excis?- Operations in 190+ countries- Trusted by 200+ Enterprise Clients- Collaborative and supportive work environmentKey Responsibilities- Deliver high-quality onsite and remote IT support for end users across assigned locations.- Provide first-line helpdesk and desktop support for hardware, software, and network-related issues.- Perform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting,



and hardware replacement.- Diagnose and resolve technical issues using appropriate diagnostic tools and knowledge base documentation.- Manage user administration activities including Active Directory account management and access support.- Support and maintain local IT infrastructure, including:- Windows workstations- Servers- Printers- LAN/WAN connectivity- Basic network components- Support mobile devices running iOS and Android.- Conduct regular meeting room and AV equipment health checks to ensure operational readiness.- Coordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations.- Act as the primary Point of Contact (POC) for local IT support.- Ensure all incidents and service requests are logged, tracked, and resolved within SLA using ServiceNow or equivalent ITSM tools.- Assist with IT asset management, inventory tracking, stock control, and documentation.- Prepare inventory and asset repor

📌 Onsite Support Engineer/ (Barcelona)
🏢 Excis Compliance
📍 Barcelona